For the past several years, “Big Data” has been heralded as the savior of the hospitality industry. At every industry conference, there are a myriad of sessions explaining how big data will help [...]

While in high school, I traveled with my family to San Jose Del Cabo, Mexico. It was my first time south of the border, and though it had been over a year since I completed my last Spanish class, [...]

Hospitality revenue management experts sum up the discipline as the ability to market the right product, to the right customer, at the right time, at the right price. At times, this definition is [...]

When I was a child my family would pack up the car each summer and hit the road for a three-week road trip.  The destinations were endless- the Grand Canyon, Oregon Coast, Alaska, and many [...]

When I was in high school we were assigned to read Dante’s Inferno, in which Dante Alighieri finds himself navigating through the Nine Circles of Hell before emerging on the other side to look [...]

In high school I spent my summers waiting tables at my father’s restaurant.  Each night I’d change into my uniform, tie my server’s apron, and head out to the dining room to take orders, sling [...]

Jeff ran the numbers again to make sure everything was accurate prior to drafting a memo to his executive leadership team.  As the top researcher at the National Center for Pool Death Mitigation [...]

The day has finally come!  Months after trading in life as a hotelier to explore a more uncertain path, I am excited to announce the birth of Focal Revenue Solutions.   The idea behind Focal is [...]